Tiktok and Instagram Social Media Optimization Training For the Public Relations Team of Madrasah Takmiliyah Al-Makkiyah to Improve the Institution's Image
DOI:
https://doi.org/10.71392/gjsce.v3i1.150Keywords:
Branding, Digital, Humas, Media Sosial, PelatihanAbstract
This community service activity aims to strengthen the capacity of the Public Relations Team of Madrasah Takmiliyah Al-Makkiyah in managing digital communication strategies through the optimization of TikTok and Instagram social media platforms to support institutional image development. The activity was initiated based on an analysis of partner needs, which identified several challenges, including limited understanding of digital branding strategies, inconsistent content management, and the lack of structured planning for social media communication. The program was implemented using a participatory empowerment approach through several stages, including needs identification, digital branding training, content production practice, social media management assistance, and evaluation of implementation outcomes. The training materials focused on developing educational content, strengthening institutional storytelling, utilizing digital content creation tools, and improving audience engagement strategies. The results indicated an improvement in the technical and managerial competencies of the Public Relations Team, reflected in their ability to develop more structured content planning, produce more informative and engaging digital content, and manage social media accounts more consistently. This activity contributed to strengthening the foundation of Madrasah Takmiliyah Al-Makkiyah’s digital presence and enhancing the capacity of its public relations management in building institutional communication. The program also provides a sustainable framework for developing digital branding strategies to strengthen the madrasah’s relationship with the wider community.
References
Adu-Gyamfi, K., Ampiah, J. G., & Agyei, D. D. (2020). Participatory Teaching and Learning Approach: A Framework for Teaching Redox Reactions at High School Level. International Journal of Education and practice, 8(1), 106-120.
Arumugam, A., Phillips, L. R., Moore, A., Kumaran, S. D., Sampath, K. K., Migliorini, F., ... & Botto-van Bemden, A. (2023). Patient and public involvement in research: a review of practical resources for young investigators. BMC rheumatology, 7(1), 2.
Aziz, N. S., & Ismail, A. S. (2018). The role of traditional Madrasa design in transforming Islamic education towards the development of societal communal values. Advanced Science Letters, 24(6), 4528-4532. https://doi.org/10.1166/asl.2018.11645
Bhalla, P., Kaur, J., & Zafar, S. (2024). The Power of Consistency: Building Long-term Success with Content Marketing. Revolutionizing the AI-Digital Landscape, 101-115.
Blanchard, P. N., & Thacker, J. W. (2023). Effective training: Systems, strategies, and practices. Sage Publications.
Bustos, E. O. (2021). Organizational reputation in the public administration: A systematic literature review. Public Administration Review, 81(4), 731-751.
DeFilippis, E., Impink, S. M., Singell, M., Polzer, J. T., & Sadun, R. (2022). The impact of COVID-19 on digital communication patterns. Humanities and Social Sciences Communications, 9(1). https://doi.org/10.1057/s41599-022-01190-9
Desfitri, E., Hefni, H., Sriwahyuni, Y., Afnita, N., & Wandi, J. I. (2024). Community-Based Education Oriented Towards Socio-Cultural And Religious Values. Ikhtisar: Jurnal Pengetahuan Islam, 4(1), 89-100.
Duarte, N. V., Linares, A., Córdova, T., Lopez, I., Wang, Y. C., & Maruyama, G. (2023). Effects of service-learning and community engagement programs on the academic outcomes of underrepresented undergraduate students. Journal of Higher Education Outreach and Engagement, 27(2), 47-72.
Escobar, J. C. M., Mena, S. M., Benítez, A. C. M., & Maury, A. (2022). Administration, competencies and management in educational institutions in Colombia. Sociology International Journal, 6(5), 265-271.
Golubeva, A. А., Gilenko, E. V., & Dzhedzheya, V. B. (2019). Enhancing public value of local public services through electronic interaction. Российский журнал менеджмента, 17(2), 159-178.
Guérin, L. (2017). Group problem solving as a different participatory approach to citizenship education. JSSE-Journal of Social Science Education, 8-18.
Haenlein, M., Anadol, E., Farnsworth, T., Hugo, H., Hunichen, J., & Welte, D. (2020). Navigating the new era of influencer marketing: How to be successful on Instagram, TikTok, & Co. California management review, 63(1), 5-25.
Jaya, P. H. I., & Izudin, A. (2023). The role of religious belief in sustainable community-based tourism during postdisaster recovery. Tourism Culture & Communication, 23(4), 357-374. https://doi.org/10.3727/109830422X16600594683553
Mantau, B. A. K., & Buhungo, R. A. (2024). The culture and tradition of educational practice in madrasah. Tafkir: Interdisciplinary Journal of Islamic Education, 5(2), 202-216. Medina, M. A., Cosby, G., & Grim, J. (2019). Community engagement through partnerships: Lessons learned from a decade of full-service community school implementation. Journal of Education for Students Placed at Risk (JESPAR), 24(3), 272-287.
Nabatchi, T., & Amsler, L. B. (2014). Direct public engagement in local government. The American review of public administration, 44(4_suppl), 63S-88S.
Nicoli, N., Henriksen, K., Komodromos, M., & Tsagalas, D. (2022). Investigating digital storytelling for the creation of positively engaging digital content. EuroMed Journal of Business, 17(2), 157-173.
Olea, J. F. L. (2022). Leadership skills of managers of educational institutions. Espirales revista multidisciplinaria de investigación científica, 6(41), 64-79.
Qi, C., & Chau, P. Y. K. (2018). Will enterprise social networking systems promote knowledge management and organizational learning? An empirical study. Journal of Organizational Computing and Electronic Commerce, 28(1), 31-57.
Reed, M. S., Vella, S., Challies, E., De Vente, J., Frewer, L., Hohenwallner‐Ries, D., ... & Van Delden, H. (2018). A theory of participation: what makes stakeholder and public engagement in environmental management work?. Restoration ecology, 26, S7-S17. https://doi.org/10.1111/rec.12541
Rimkutė, D. (2020). Building organizational reputation in the European regulatory state: An analysis of EU agencies' communications. Governance, 33(2), 385-406.
Tessier, A., Croteau, C., & Voyer, B. (2021). Exploring the usability of the andragogical process model for learning for designing, delivering and evaluating a workplace communication partner training. Journal of Workplace Learning, 33(8), 577-590.
Tourky, M., Osman, S., & Harvey, W. S. (2023). Aligning employee and organizational values to build organizational reputation. Asian Business & Management, 22(4), 1618-1648. https://doi.org/10.1057/s41291-023-00223-8